by Ersan Fedai
Welcome to the October product announcement.
This month, we’re introducing new ways to strengthen digital resilience, develop confident managers, and support smarter learning experiences.
From our brand-new AI & Cyber Security Skills Accelerator to the redeveloped Manager Skills Builder, and our latest research report, The Empathy Problem: Balancing Emotion in Decision-Making, these updates are designed to help organizations and individuals build the skills that matter most today.
Read on to explore what’s new across Mindtools and Kineo, including platform enhancements, fresh research insights, and an award-nominated learning programme.
What’s New at Mindtools and Kineo
AI & Cyber Security Skills Accelerator
We’ve launched a brand-new AI & Cyber Security Skills Accelerator, designed to help organizations strengthen digital resilience and prepare employees for emerging cyber threats.
This ready-to-go learning bundle blends practical AI understanding with cyber security essentials, helping teams develop safer digital habits, identify risks early, and apply best practices across everyday work scenarios.
Manager Skill Build Revamped
The Manager Skills Builder is now live and available on-demand to customers.
Completely redeveloped, it delivers a more personalized, scenario-based learning experience that helps managers strengthen the 12 essential management skills through realistic, real-world situations they can practice and learn from.
Now fully integrated into the Mindtools platform or available as SCORM content for other learning systems, it requires no separate data agreements and can be easily added to any client’s existing learning environment.
Together with the Manager Skills Assessment and our live workshops, the Manager Skills Builder provides a complete, scalable pathway for developing confident, capable managers across your organization.
New Research Report – The Empathy Problem: Balancing Emotion in Decision-Making
Our annual flagship report is here! This year we explore how emotions, trust, and empathy shape the way managers make decisions.
Written by Dr Anna Barnett and Dr Anastasia Voronkova, the report offers:
- For L&D leaders: Insights to design programs that build trust, resilience, and better decision-making.
- For managers: Practical strategies to understand your own patterns and strengthen emotional intelligence.
Key findings show that:
- Turnover reduces by 48% when managers empower independent decision-making.
- Low-trust managers see promotion rates drop by 23%, proving trust directly shapes performance.
Download your free copy today and discover how emotionally intelligent decision-making boosts performance and retention.
Kineo Courses
Introduction to Stakeholder Management – Released 29 September
A new course exploring how to identify, engage, and manage stakeholders effectively.
Read more →
Kineo Shorts Poll – Released 13 October
Have your say on the next generation of Kineo Shorts by voting for the topics that matter most to you.
Vote now →
Mindtools Off-the-Shelf Courses Now Available via Kineo – Released 13 October
Mindtools’ leadership and management content is now available through the Kineo platform, creating a unified learning experience for customers.
Learn more →
Kineo Shorts: AI Fundamentals Suite – Released 23 October
A suite of short, focused courses introducing key AI concepts to help learners understand, adapt to, and apply AI safely and effectively in the workplace.
Read more →
Kineo Shorts: New Aged Care Act – General Awareness – Released 23 October
A timely new course explaining the upcoming Aged Care Act reforms and their impact on workers in the sector.
Read more →
Incontinence Suite – Released 31 October
A new three-course suite covering:
- Understanding Incontinence
- Incontinence Associated Dermatitis Prevention and Management
- Person-Centred Continence Care
Enhancements
Ask M: Coach – smoother user experience
We’ve improved the Ask M: Coach mobile app to make it easier and more reliable to use. Updates include a new back-navigation button and performance fixes for older Android versions, ensuring a smoother coaching experience across all devices.
Content Hub – better journeys, smarter insights
We’ve rolled out several enhancements to improve both the user and admin experience in the Content Hub.
For consumers:
New onboarding checklist: A guided checklist helps new users explore key features during their first 7 days, making it easier to get the most out of the platform.
Under the Hood Improvements
We’ve made a few behind-the-scenes fixes to keep things running smoothly:
- Report downloads: Fixed an issue preventing reports over 15 MB from being emailed.
- Content titles: Resolved a bug where titles appeared in the last viewed language instead of the default.
- External links: Fixed a problem where valid links in Playlists were incorrectly blocked by a security check.
- Internal redirects: Links to internal MT3 articles now work correctly when accessed via Cornerstone.
- Playlist layout: Fixed an issue where Playlist descriptions overlapped images on wide screens.
Custom and Insights
Mindtools Custom and Insights team secure finalist spot in the ‘People Development Programme of the Year – Private Sector’ category at The Learning Awards for Deloitte’s ‘Coaching for Effective Conversations’ programme.
Got ideas or feedback?
We’re always listening. Drop a note to our Director of Product at mheigl@business.mindtools.com
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